Janome Sewing Machine values’s it’s customers and we want our customers to purchase will the full confidence that we provide fanatical support.
We offer a 14 Day Money Back Guarantee and hassle-free returns on the following:
Merchandise that are damaged in transit during shipping
Defective merchandise as a result of publisher’s error
If any of the above occurs please contact us by email at returns@janomesewingmachine.com.au, or simply give us a call on +61 0418 659 284. We will refund the full value of returned product(s), or exchange it for items to the same value.
Please note that our refund policy does not include shipping costs.
